Order Processing Time:

Our orders are processed within 24 hours (excludes Saturday, Sunday and Bank Holidays).

 

 

Shipping Methods and Costs:

Available shipping options:

All orders are sent via Royal Mail.

24 hour tracked and signed for postage (delivered next working day by 6pm, excludes Saturday, Sunday and Bank Holidays) is £6.95.

Special delivery (guaranteed delivery by 1pm, next working day, excludes Saturday, Sunday and Bank Holidays) £8.95.

Saturday delivery (guaranteed by 1pm) £12.95

 

Shipping Destinations:

We currently ship within the UK.

For requests outside of the UK, please feel free to contact us. 

 

Local Delivery Options:

We do offer local collection from our Bedford Office, please feel free to contact us.

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Estimated Delivery Times:

Dependent on shipping purchased at checkout. Customers will expect to receive items within 24 hours of shipping, or next working day, excluding Saturday, Sunday and Bank Holidays. Delays occasionally occur in transit, through our courier, which are outside of our control. Feel free to get in touch if a delay occurs.

 

International Shipping:

We do not currently offer shipping outside of the UK. If you have an enquiry, please feel free to contact us. 

 

Order Tracking:

If your order is delayed, please get in touch with us. We can provide further information and include the tracking details for you.

 

Returns, Changes, and Cancellations:

Please refer to our refund policy at the bottom of our home page.​

 

Lost or Damaged Packages:

Please contact us if you do not receive your order, or it arrives damaged. We will liase with you and our courier to provide the best solution for you.